Shipping policy

Delivery within the UK

Standard Shipping:
Royal Mail 48h Tracked
Delivery time: 2 – 3 working days
Postage: Free Shipping
Courier: Royal Mail
 
Royal Mail 24h Tracked (Next day delivery)
Delivery time: 1-3 working days
Postage: £2.95
Courier: Royal Mail
 
DPD 
(2 Day Guaranteed Delivery, order before 1 PM GMT)
Delivery time: 24-48 hours
Postage: £4.75
Courier: DPD
 

Delivery within the EU

Delivery time: 1 – 3 business days

DHL / Deutsche Post Kleinpaket 
Postage: Free Shipping
Courier: Deutsche Post

Delivery within the US

Free Shipping USA (no tracking)
Delivery time: 3 – 5 Business Days
Postage: FREE
Courier: Various 
 
Standard Shipping USA (tracked)
Delivery time: 2 – 4 Business Days
Postage: $4.97
Courier: DHL / USPS (Tracked)
 
2 Day Delivery 
Delivery time: 2 Business Days
(Guaranteed when ordered weekdays
before 11am EST)
Postage: $15.00
Courier: FedEx  / UPS
 
Next Day Delivery 
Delivery time: 1 Business Days
(Guaranteed when ordered weekdays
before 11am EST)
Postage: $45.00
Courier: FedEx / UPS
 

Delivery to Canada

Free Shipping
Delivery time: 7 – 21 Business Days
Postage: FREE
Courier: Various (tracked)
 
Standard Shipping (tracked)
Delivery time: 7 – 10 Business Days
Postage: $4.97
Courier: Canada Post / DHL / USPS (Tracked)

Important Note:
Please be aware that customs duties or taxes may be applied to your order upon delivery, based on Canadian regulations. These charges are the responsibility of the customer and are not covered by us. We recommend checking with your local customs office for more information.

Delivery to Australia & New Zealand

Free Shipping (no tracking)
Delivery time: 7 – 21 Business Days
Postage: FREE
Courier: Various (No Tracking)
 
Standard Shipping (tracked)
Delivery time: 7 – 10 Business Days
Postage: $4.97
Courier: Australia Post / NZ Post / DHL / USPS (Tracked)

Important Note:
Please be aware that customs duties or taxes may be applied to your order upon delivery, based on Canadian regulations. These charges are the responsibility of the customer and are not covered by us. We recommend checking with your local customs office for more information.

 
We will endeavour to dispatch the goods within 24 hours after your payment has been confirmed. If any item you have chosen is unavailable, we aim to contact you via email immediately and offer you an alternative or cancel your order.
 
Delivery is available within the UK and overseas.
 
PLEASE NOTE: The stated delivery times are estimates based on the delivery targets by Royal Mail and are NOT guaranteed. Due to the current global pandemic and the increased workload of post offices, there could be some delays in deliveries. We kindly ask for your understanding.
 

Worldwide Delivery and Customs

All orders are shipped from Slovenia, USA, UK, Germany, Slovakia or Spain. Please note that for all orders made from countries outside the US, EU and UK, shipments may be subject to import fees and taxes that are due on arrival and are not covered by the shipping costs charged in our web store. It’s impossible for us to determine customs charges as they vary from country to country and state to state. If you need any detailed information about these charges, please contact your local customs office. Tell them you’ll be receiving a shipment from Germany, Europe in the amount of your purchase value. They’ll be able to calculate the exact fees.